Comments on: HTC EVO 4G LTE plagues with signal strength issues?

By: AKS

AKS — Tue, 15 Jan 2013 20:12:10 +0000

Wow – so glad to hear it isn’t just me having signal issues and slow processor issues! I just don’t get it – like everyone else, I had the previous Evo 4G and it was great. There was never a ton of 4G where I live, but there were definitely place I could get it. And I nearly ALWAYS had 3G. Now: NOTHING. I’m lucky if I have any signal at all. Never 4G, very sporadic 3G and haven’t seen a wink of LTE, even though the Sprint store reps say there is LTE in my city. What a rip off. The regular cell signal is poor too, and calls drop. I never dropped a single call with my prior Evo.

When Jellybean came out, I thought they may finally have handled the issues. The exact opposite. I’ve had nothing but problems since the update. My phone freezes constantly, needs to be restarted several times a day, my battery life is half what it was and my GPS/Navigation apps now don’t work at all.
When are they going to acknowledge that this is a huge problem and a big rip off? I’ve been a loyal Spring customer for almost 8 years and NEVER considered switching… Until now. The least they could do is TRY to tell us what the problem is and work out SOME kind of solution.

By: Unhappy sprint customer

Unhappy sprint customer — Fri, 24 Aug 2012 19:22:06 +0000

I was with verizon for 10+ years and never had any trouble but I switched to Sprint so my boyfriend and I could be on the same plan. he had the original evo, loved it and never had any problems with sprint but once we both switched to the htc evo lte we have had nothing but trouble. we were in houston this week and had no service for most the trip. we couldnt get online at all and I couldnt receive calls. about 50% of the calls I make in austin are dropped and I have to go outside of my house to get service. this is ridiculous. sprint better have something in the works to fix this or i’ll gladly pay to get out of this two year contract and go back to verizon and my iphone. I totally regret switching to sprint.

By: Mike Burr

Mike Burr — Tue, 17 Jul 2012 13:16:50 +0000

I have been having major issues with my GS III. It only gets 3g signal and I pick up the 4g LTE signal for second only. I payed good money for this phone only for the LTE. Sprint says the towers are working fine and they do no know why I am having issues. It seems that all of the cities that have LTE are having the same issues. I have reset my phone and I update the PRL like 10 times a day and nothing happens. I have a POS $200 3g phone, I should have just kept my old EVO 4g and I would have been better off. Sprint needs to get this issue fixed ASAP because i see alot of POP’s in the future for them. Fix the crap network that all sprint users have had to deal with and maybe you will be able to keep some of the account holders.

By: yekely

yekely — Thu, 21 Jun 2012 16:06:56 +0000

I thought I was the only one who was having problems. I got a new account with my sister, she got a galaxy and I got the htc evo, the seller was selling me the device like the greatest thing. Totally dissapoint, signal is horrible, can’t receive nor make calls, in one day I had around 5 voicemails. I should’ve rather stayed with metropcs.

By: Daniel

Daniel — Tue, 12 Jun 2012 15:10:07 +0000

I have to admit I was very disapointed with the new HTC LTE. I returned the upgrade and went back to my EVO. Here are the issues I noticed on the device -
-Poor call / signal quality, could not answer a call without it dropping or just hearing muffle.
-For any app or menu that you enter and hit the back arrow to go back just dumps you back in the home screen instead of just going back to the previous screen or your apps.
-Any time you get kicked back to your home screen it takes a good while for the screen to actually appear. Just get the double circles that its processing. For a dual core that sucks- EVO never had this lag!
-Menu’s aren’t that user friendly & device gets very hot easily. Even by just having it plugged in to charge, wait until you actually start using the wifi or 3g for doing video streaming.
=HTC will have to clean up device issues before I go back to possible upgrade to the new device.

By: Mike

Mike — Mon, 11 Jun 2012 13:35:30 +0000

“Another reason for the poor signal strength of the handset is the fact that Sprint is no longer updating its 3G network. This could be because the carrier is already focused in getting its LTE network deployed and lit up.”

This is simply not true. The new LTE network that Sprint is currently deploying is also a brand new 3G network — each site that is getting upgraded to LTE is also getting upgraded 3G capabilities at the same time.

By: Maria

Maria — Sun, 10 Jun 2012 21:51:31 +0000

Thanks for the tips. I’m not happy with this device at all and am considering returning it. I’m missing calls with no missed call notification and forget about uploading anything to Facebook. The original EVO performed better than this device.