As a groundbreaking device delivering incredible new mobile technology, the Galaxy S4 4G Android smartphone is an undeniable success. The GS4 delivers an infrared sensor which allows you to control your home stereo and television set, it offers hands-free and voice-free operation as well as next generation eyeball tracking technology, and does all this in a slim and light package on one of the largest and highest resolution displays ever designed for a smartphone.
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Analysts praised the device before it was ever released, and customers have shown up in droves in virtual and physical retail outlets to purchase the Galaxy S4. As a matter of fact, reaching 20 million sales globally in less than its first two months of existence, the handset has shattered all previous sales records posted by any Android smartphone in the past. And some new data just released seems to back up the popular Samsung handset’s successful performance in the mobile marketplace.
“We Are Social” is a social media agency based in the United Kingdom which conducted a study about the popularity and customer satisfaction levels of current best-selling smartphones. The company used social networking information from Twitter and multiple mobile marketplace forums and blogs online immediately following the launches of the Galaxy S4, Nokia Lumia 920, BlackBerry Z10 and iPhone 5 smartphones. And some of the data they uncovered is rather revealing.
For instance, one in five (20%) of every single post regarding the Apple iPhone 5 was a complaint. Close behind in the whining statistic were BlackBerry Z10 customers, who complained 18% of the time about that handset. The Nokia Lumia 920 was praised for its PureView camera technology, but its smartphone owners found something to gripe about 15% of the time. And with only about half the complainers of the iPhone 5, the Galaxy S4 was far and away the “most loved smartphone” out-of-the-box, with its customers only upset approximately 11% of the time.
This is just one survey of data, but more than 2 million social media conversations were reviewed to reach this info. That is no small number, and the plain fact that the Galaxy S4 received basically half as many complaints on average as did the iPhone 5 has to make Samsung happy. Their number one competitor is the Cupertino-based smartphone manufacturer, who they passed at the beginning of the year as the global leader in smartphone sales for the first time ever. The major complaint about the Apple iPhone 5 that was discovered by We Are Social is a lack of innovation, while the Galaxy S4 was praised for its new cutting edge applications and features.
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